Legal framework · Ley 1581 de 2012 · Ley 2300 de 2023

Privacy and personal data processing policy.

Novartec S.A.S. respects the privacy of data subjects. This document describes our policies for the collection, use, storage, and deletion of personal data.

Last updated: 2024-10-09 (Version 5)

Official documents

• Personal Data Processing and Protection Policy

  V5 · 09-10-2023

• Privacy Notice

  V1 · 16-08-2022

• Account Holder Service Protocol

  V1 · 11-01-2022

Your rights as a data subject

• Access, update, and rectify your personal data
• Request proof of consent granted
• Be informed of how your data has been used
• File complaints with the Superintendencia de Industria y Comercio (SIC)
• Revoke authorization and/or request deletion when applicable
• Access your personal data free of charge

Legal response deadlines

Service channels